Privacy Policy

1. Introduction

LetsPay ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our payment services.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Business information and tax identification numbers
• Bank account and payment card information
• Transaction history and payment data

Automatic Information

We automatically collect certain information when you use our services:

• IP address and device information
• Browser type and operating system
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send transaction notifications
• Detect and prevent fraud and security threats
• Comply with legal obligations and regulations
• Communicate with you about products and services
• Analyze usage patterns and optimize user experience

4. Information Sharing

We may share your information with:

• Service providers who assist in our operations
• Payment networks and financial institutions
• Law enforcement when required by law
• Business partners with your consent

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• PCI DSS Level 1 compliance
• Regular security audits and assessments
• Access controls and authentication mechanisms

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and obtain a copy of your data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent

8. Cookies

We use cookies and similar tracking technologies to collect and use information about you. For more information about cookies, please see our Cookie Policy.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@letspay.com
Data Protection Officer: dpo@letspay.com
Address: Chancery House, 53-64 Chancery Lane, London WC2A 1QS, United Kingdom